Refund Policy

Effective Date: August 20, 2026

This Refund Policy explains the general refund and cancellation practices for purchases made through OrionPilot.

By purchasing a subscription, digital service, or other paid offering from OrionPilot, you agree to this Refund Policy.

SUBSCRIPTIONS AND DIGITAL SERVICES

OrionPilot provides digital services, software features, technology, artificial intelligence tools, and other online services.

Because access to digital services may begin immediately after a purchase or subscription becomes active, payments are generally non-refundable once the applicable service or subscription period has started, except where required by applicable law or where OrionPilot determines that a billing error has occurred.

CANCELLATIONS

You may cancel an eligible subscription to prevent future renewal charges.

Unless otherwise stated at the time of purchase, cancellation does not automatically create a refund for charges that have already been processed.

Access to paid features may continue until the end of the applicable paid subscription period, depending on the terms of the subscription.

BILLING ERRORS AND DUPLICATE CHARGES.

If you believe you were charged incorrectly, charged more than once for the same purchase, or experienced another billing issue, please contact OrionPilot.

We will review legitimate billing disputes and correct confirmed billing errors when appropriate.

REFUND REQUESTS

Refund requests are reviewed individually based on the circumstances of the purchase, the service provided, account activity, and any applicable legal requirements.

Submitting a refund request does not guarantee that a refund will be approved.

When a refund is approved, it will generally be returned through the original payment method when technically possible.

Processing times may vary depending on the payment provider or financial institution.

THIRD-PARTY SERVICES

Some OrionPilot functionality may involve third-party platforms, integrations, applications, or services.

Payments made directly to a third party are governed by that third party's own billing, cancellation, and refund policies and cannot necessarily be refunded by OrionPilot.

CHANGES TO THIS POLICY

OrionPilot may update this Refund Policy when its services, billing practices, or legal requirements change.

The current version of the policy will be published on this page with its effective date.